Information for travel agents

In implementation of the current civil aviation security regulations, all bags must be checked by the air security authority, without exception.
Prohibited items on board
Advice for baggage inspection Download (50 KB PDF)

With Continental Airlines (CO) and Delta Air Lines (DL) from Berlin-Tegel to the USA: due to intensified security requirements, passengers are being questioned at check-in by security personnel – address data for the passenger's destination in the USA must now also be recorded in the system. For this reason, the check-in counters for non-stop flights to the USA with CO and DL now open 3 hours before departure. We would ask you to advise your passengers to arrive early at the airport and make use of this time to avoid delays.

There are also extensive prohibitions relating to carry-on items for travellers to the USA (see above). Please advise your passengers that items such as cigarette lighters are not permitted and can lead to baggage re-checks in the presence of the passenger.

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